Updated March 25, 2020
You can follow our Facebook for the most up to date information.
Requests for rent assistance will not be processed until further notice – most evictions have been suspended
If you are renter concerned about eviction, click here for information.
- In-person appointments will not be available until further notice.
- HEAP/PIPP, Emergency Services, and Legal Clinic documents can be dropped off:
8:00 a.m. to 4:30 p.m.
Monday – Friday
We are only assisting customers who need utility services reconnected at this time.
If your services are disconnected now send an email to:
Gas or Electric
Utility Assistance 937-341-5000 x902
- The Winter Reconnect Order has been extended to May 1, 2020.
- DP&L will not disconnect services until further notice.
- Vectren will not disconnect services through March 31, 2020.
Emergency Services 937-341-5000 x903
We will not be processing any requests for rent assistance until further notice.
- City of Dayton water disconnections are suspended until April 30, 2020.
- City of Dayton eviction proceedings are suspended until April 30, 2020.
- If your employment has been affected, visit
to apply for benefits.
Legal Clinic 937-341-5000 x904
Please use the number above to contact a member of our Legal Clinic if you are experiencing legal barriers to employment.
If you have questions about how to protect yourself and prepare for COVID-19 in your community, the Ohio Department of Health (OHD) can provide answers.
The ODH coronavirus disease 2019 call center can be reached at 1-833-4-ASK-ODH. ODH staffers operate the center seven days a week from 9 a.m. to 8 p.m. daily, including weekends.
Call center staff includes licensed nurses and infectious disease experts. They are available to answer questions and provide accurate information about COVID-19, the risk to the public, and the state’s response.