Winter Crisis Program

• Runs from November 1 to March 31 each year
• Households must be within 175% of the federal poverty level 
• Once per heating season benefit applied to your utility account
• May be used to restore disconnected service, prevent disconnection, establish new service, or transfer service to a new address
• Maximum benefit for customers who heat with electricity or natural gas: $175 (may be split between heating and electric bills)
• Maximum benefit for bulk fuel customers: $750 (tank must be at less than 25% to qualify for benefit; customer must provide bulk fuel account number to participate)