The Summer Crisis Program, which provides electric bill payment assistance to eligible families, will continue through Wednesday, Aug. 31, or until funds are depleted. Community Action Partnership will provide assistance to households with incomes at or below 175 percent of the Federal Poverty Guidelines. For a family of four, this is a yearly household income of $42,525. The maximum benefit amount is $300 for customers of regulated utilities.
Customers currently enrolled in the PIPP Plus Payment Program may not receive a payment from the Summer Crisis Program. Summer Crisis funds may be used for one payment for the current electric bill, or a utility account deposit, transfer of service, or disconnect fees.
Community Action Partnership and Lowe’s will distribute air conditioners to eligible households who have not received an air conditioner between 2013 and 2015. Households meeting the income guidelines may also qualify for assistance if they have a member age 60 or older.
Individuals with a documented medical condition may be eligible for benefits. They must provide documentation of their condition signed by a licensed physician or registered nurse practitioner.
Those wishing to apply for the Summer Crisis Program will need to provide:

  • Income for the primary applicant and all household members age 18 or older;
  • Social Security cards and ID for the primary applicant and all other household members age 18 or over;
  • Proof of medical condition documentation signed by a licensed physician or registered nurse practitioner (if applicable);
  • Current electric and gas bills.

Montgomery County residents may make an appointment for the Summer Crisis Program by calling the automated appointment line at 1-866-504-7379. Due to the volume of calls, several attempts may be needed. Preble County customers should schedule an appointment by contacting Community Action Partnership at (937) 456-2800. Greene County should schedule an appointment by contacting (937) 376-7747, and Darke County can schedule an appointment by contacting (937) 548-8143.Same-day appointments are available for customers who:

  • Are scheduled for disconnect;
  • Are currently shut off;
  • Are transferring or applying for new service;
  • Are reporting a change in income;
  • Have an expired PIPP Plus account;
  • Wish to apply for an air conditioner.

The automated line is open for scheduling Monday through Friday beginning at 6 a.m. for same-day appointments that begin at 1 p.m. at 719 S. Main St. in Dayton. Beginning at 4 p.m., customers may call to schedule an appointment to apply or re-verify for PIPP Plus or to receive Summer Crisis Program assistance. These appointments may be scheduled up to 14 days out.
For more information on eligibility or scheduling an appointment, visit or call 1-800-282-0880.