Through the Summer Crisis Program, Community Action Partnership and Ohio Development Services Agency will help income-eligible Ohioans receive an air conditioner and/or assist in the payment of an electric bill. The program continues through Aug. 31, or until funds expire.
The Summer Crisis Program provides assistance to low-income households with an elderly member (60 years or older), or households that can provide physician documentation that cooling assistance is needed for a household member’s health. This can include lung disease; Chronic Obstructive Pulmonary Disease; or asthma, which affects more than 850,000 Ohioans, according to the Centers for Disease Control.
Eligible households can receive up to $175 to purchase an air conditioner, and/or to assist in the payment of an electric bill. The gross income of eligible households must be at or below 175 percent of the Federal Poverty Guidelines. For a family of four the annual income must be at or below $41,212.50.
To make an appointment in Montgomery County, call the automated appointment line at 1-866-504-7379.
A limited number of walk-in customers will be seen. A new Walk-in Hotline has been implemented to alleviate customers waiting outside the agency after normal business hours. The new Walk-In Hotline will assist:

  • Customers in disconnect status who are scheduled for disconnection within three days;
  • Customers whose service has been turned off;
  • Customers transferring or applying for service.

Customers may call the hotline that will be available Monday through Friday from 4 to 6 p.m. The first 25 customers who call 1-866-504-7379 will receive a timeslot for an appointment the next day between 8 and 9 a.m. Customers who falsify their account status will not be seen.
For more information about the Summer Crisis Program, contact Community Action Partnership at (937) 341-5000 ext. 114. Additional information can also be found at www.energyhelp.ohio.gov or by calling toll-free at (800) 282-0880.