Pamela Morrison of Englewood recently retired after 42 years of service to the Community Action Partnership of the Greater Dayton Area. She spent her professional careerPam Morrison helping low-income customers receive programs and services from the agency, primarily emergency utility payment assistance.
For 42 years, day after day in a steady stream of appointments, Morrison directly helped people who often were unemployed, about to be evicted from their home and/or disconnected from their utilities, and desperate about their future.
Since 1972, Morison has been on board as the agency known as the Montgomery County Community Action Agency, then SCOPE, eventually became Community Action Partnership. Over the years, Morrison says more than the name has changed.
“It’s come a long way,” Morrison says. “Community Action has really gone from a hand out to a hand up. They’ve always been on the forefront of advocacy and education, especially with customers becoming self-sufficient. It’s always been about helping people help themselves.”
Cherish Cronmiller, Director of Resource Development for Community Action Partnership, marvels at how Morrison was able to listen to people’s problems for so long and her ability to mix compassion with a sometimes blunt assessment of what they needed to do to improve their lives.
“I bet those people never had someone sit down and talk with them so honestly about what they should be thinking about in their life,” Cronmiller says. “She‘s amazing and I thank her for the education.”
“She taught me what it means to work for Community Action,” said Deborah Ferguson, CCAP, Director of Outreach and Social Services at CAP. Morrison regularly referred her customers to other programs and services that they might have needed.
“She was willing to go the extra mile for her customers,” Ferguson added.
“Pam epitomizes Community Action and what it’s all about,” said Tim Donnellan, President & CEO of the Community Action Partnership of the Greater Dayton Area. “She contributed a lot to this agency, to this country and to the world we live in.”
After 42 years, Morrison is grateful to customers who have thanked her or have referred others in need to the agency.
“When I started in 1972, I had no idea this was going to happen,” she says. “It’s been a tremendous journey for me. It’s been tremendous for me to work with such a magnificent agency for this long.”