The Community Action Partnership of the Greater Dayton Area will again provide emergency energy payment assistance this winter for eligible households. The Winter Crisis Program begins Friday, Nov. 1, 2013 and continues through Monday, March 31, 2014, or until funds are depleted.
Under the Winter Crisis Program, eligible households may receive a one-time payment of up to $175 for a utility emergency and $750 for bulk fuel. The Winter Crisis funds can pay a customer’s initial payment for the Percentage of Income Payment Plan (PIPP Plus), a PIPP Plus default, a reconnection fee or a deposit. Users of bulk fuel, propane or bottled gas or solid fuels may also be eligible for assistance. A customer may receive a delivery of fuel if their tank contains 25 percent or less of its capacity.
Income eligibility for the Winter Crisis Program is 175 percent of the Federal Poverty Guidelines. For a family of four, household income cannot exceed $41,212.50 a year. They must be on PIPP Plus or sign up for PIPP Plus or another payment plan.
Montgomery County customers may call 1-866-504-7379 beginning at 6 a.m. to make an appointment to re-certify their PIPP Plus status and apply for the Winter Crisis Program. Several attempts may be required to make an appointment due to the high volume of calls.
Customers may be seen at 719 S. Main St. in Dayton or at the Dayton Job Center, 1111 S. Edwin C. Moses Blvd. Preble County customers may call (937) 456-2800 to make an appointment and may be seen at 308 Eaton-Lewisburg Rd. in Eaton. Greene County customers may call 1-866-504-7379 to make an appointment. However, several attempts may be required to make an appointment due to the high volume of calls. A limited number of walk-in customers will be seen beginning at 9 a.m. each day. Customers may be seen at 1855 Bellbrook Rd. in Xenia. Darke County customers may call (937) 548-8143 to make an appointment and may be seen at 1469 Sweitzer Street in Greenville.
Customers must bring all of the following items to their appointment:

  • Social Security cards for all household members;
  • Picture ID for the person whose name the account is in;
  • Current utility bill/disconnect notice/account number;
  • Proof of income received by all household members age 18 or older for the last 13 weeks, including child support, weekly or bi-weekly pay stubs; Social Security, pension, Workers’ Compensation or unemployment benefits.
  • Tenant eligibility and rent procedures for those living in HUD housing;
  • Financial aid break down and tuition and fee bills for students;
  • Landlord’s name and telephone number for renters.
  • Any income from odd jobs. If laid off, documentation from the previous employer is required.

If a household is claiming no income for the past three months, then documentation must be provided to show how the household has been supported for the last three months. Anyone providing support for a household must provide a notarized statement of support that specifies the type of support provided, dollar amounts, and the time period of support.
Community Action Partnership in Montgomery County has a new Walk-in Procedure. Customers will no longer be allowed to wait in line outside the building after normal business hours.
The new Walk-In Hotline will assist:

  • Customers who are scheduled for disconnect within three days;
  • Customers who are currently shut off;
  • Customers who are transferring or applying for new service.
  • Customers using bulk fuel, propane or bottled gas or solid fuels must have a tank which contains 25 percent or less of its capacity.

The new hotline will be staffed Monday through Friday from 4 to 6 p.m. Households will receive a timeslot to come to 719 S. Main St., Dayton, Ohio 45402 for assistance Monday through Friday from 8 to 9 a.m.
The CAP HEAP toll-free Walk-In Hotline telephone number is 1-866-504-7379.
Customers who falsify their account status will not be seen.